FAQ

Check main fuse located at power connector and replace if necessary (refer to manual).

More than likely the Clutch tension is too low. (Consult manual for adjustment procedures.)

1) The most common reason for this to happen is that the applicator is webbed incorrectly. (Refer to manual for webbing instructions.)

2) A: Web braking can also be caused from the clutch being too tight. (Refer to manual for adjustment procedures.

1) Check air supply and filter.

2) Check for a plugged hose. (If found, clear obstruction or replace.)

3) Check to make sure that Tamp duration is not set to zero.

4) Check all cable connections.

1) Check to make sure the Mode Switch is set correctly. (Refer to page 2-6 of the manual)

2) Make sure that all module hoses are connected correctly. (Refer to page 4-14 of the manual)

The web sensor is probably out of adjustment. (Refer to manual for adjustment procedures)

The web sensor is probably out of adjustment. (Refer to manual for adjustment procedures)

1) Check to make sure the controller has not been disabled.

2) Disconnect the product trigger (photocell) from controller and press START button. If applicator functions correctly, photocell may need to be replaced or adjusted.

Data has been lost in battery SRAM. Contact your Label Mill service provider.

Either your applicator is webbed incorrectly (missing the label sensor) or there is a spot in your label roll with a number of missing labels.

1) Following Fault happens when the Servo Drive motor is stalled due to there being too high of a load. Check for proper label webbing and that the pinch rollers are closed.

2) Check the acceleration setting in the Label Speed menu. (See manual)

3) Lower label speed if necessary. (See manual)

Check to make sure that the air is turned on and the tamp head is in the home position. With controller turned on check that the Head-Up limit switch (located at the top of the air cylinder) is displaying a red light. If red light is not on, loosen bracket on limit switch and move to the up most position where light comes on, secure sensor and try to cycle again.

1) If tamp duration is too short the Head Up switch located at the top of the air cylinder will not change state causing a “Head Down Fault”. (Set duration longer)

2) Depress test button on the Tamp Valve to make sure air cylinder is functioning correctly.

3) Check the programmed state of the Head-Up switch. (See manual)

This happens only when running the Auto Set-up and is generally caused from either a dirty/blocked sensor or labels being routed improperly. Check and clean sensor if needed. Reload label stock and retry the Auto Set-up.

1) Check to make sure that the print engine is ONLINE and not in an error condition.

2) Make sure that there is a print quantity on the printer display. If quantity is at zero, check software and connectivity between computer and print engine.

3) Make sure printer is set to correct applicator/interface mode. (Zebra = Mode 1) (Sato M84xxS engines=Mode 3)

1) The take-up motor only runs when the Label Mill printer/applicator is cycling and will not function when the operator simply presses the feed button on the print engine.

2) A: Check cable connections

1) Check to make sure the controller has not been disabled.

2) Disconnect the product trigger (photocell) from controller and press START button. If applicator functions correctly, photocell may need to be replaced or adjusted

Check to make sure that the air is turned on and the tamp head is in the home position. With controller turned on check that the Head-Up limit switch (located at the top of the air cylinder) is displaying a red light. If red light is not on, loosen bracket on limit switch and move to the up most position where light comes on, secure sensor and try to cycle again.

1) Following Fault happens when the Servo Drive motor is stalled due to there being too high of a load. Check for proper label webbing and that the pinch rollers are closed.

2) Check the acceleration setting in the Label Speed menu. (See manual)

3) Lower label speed if necessary. (See manual)

Check to make sure that the air is turned on and the tamp head is in the home position. With controller turned on check that the Head-Up limit switch (located at the top of the air cylinder) is displaying a red light. If red light is not on, loosen bracket on limit switch and move to the up most position where light comes on, secure sensor and try to cycle again.

1) If tamp duration is too short the Head Up switch located at the top of the air cylinder will not change state causing a “Head Down Fault”. (Set duration longer)

2) Depress test button on the Tamp Valve to make sure air cylinder is functioning correctly.

3) Check the programmed state of the Head-Up switch. (See manual)

1) Reload labels through print engine making sure the labels are passing through the label sensor.

2) Check label sensor to make sure it is sitting over the top of the label. (See Sato manual)

3) Print engine label sensor may need to be recalibrated. (See Sato manual)

1) Check to make sure that the print engine is ONLINE and not in an error condition.

2) Make sure that there is a print quantity on the printer display. If quantity is at zero check software and connectivity between computer and print engine.

3) Make sure printer is set to correct applicator/interface mode (SatoLT408/412=Mode 1)

4) Check Interface Cable that runs between the print engine and the Label Mill.

1) The take-up motor only runs when the Label Mill printer/applicator is cycling and will not function when the operator simply presses the feed button on the print engine.

2) Check cable connections.

1) Check to make sure the controller has not been disabled.

2) Disconnect the product trigger (photocell) from controller and press START button. If applicator functions correctly, photocell may need to be replaced or adjusted

Data has been lost in the serial EPROM. Contact your Label Mill service provider.

1) Check to make sure that the air is turned on and the tamp head is in the home position. With applicator turned on check that the Head-Up limit switch (located at the top of the air cylinder) is displaying a red light. If red light is not on, loosen bracket on limit switch and move to the up most position where light comes on, secure sensor and try to cycle again.

2) Depress test button on the Tamp Valve to make sure air cylinder is functioning correctly.

3) Check the programmed state of the Head-Up switch. (See manual)

1) If tamp duration is too short the Head Up switch located at the top of the air cylinder will not change state causing a “Head Down Fault”. (Set duration longer)

2) Depress test button on the Tamp Valve to make sure air cylinder is functioning correctly.

3) Check the programmed state of the Head-Up switch. (See manual)

This fault will only occur if the “Variable Data” feature is turned on and the trigger signal was not received before the timer expired. If this feature is supposed to be on check photo eyes and product delay.

1) Reload labels through print engine making sure the labels are passing through the label sensor.

2) Check label sensor to make sure it is sitting over the top of the label. (See Sato manual)

3) Print engine label sensor may need to be recalibrated. (See Sato manual)

The web sensor is probably out of adjustment. (Refer to manual for adjustment procedures)

1) Check to make sure the controller has not been disabled.

2) Disconnect the product trigger (photocell) from controller and press START button. If applicator functions correctly, photocell may need to be replaced or adjusted.

Data has been lost in the serial EEPROM. Contact your Label Mill service provider.

1) Check for proper webbing of label stock. A: Check and clean label sensor if necessary.

2) Label Stock must have a minimum of 1/8” gap between labels (industry standard) in order for the applicator to work correctly.

1) If there are too many labels missing on the web, the controller thinks that it cannot see a gap between labels.

2) Make sure that the applicator is properly webbed. (Running through the gap sensor)

3) Web sensor might not be set correctly for label material. Run the “Auto Gap Set”. (See manual if necessary)

Check to make sure that the air is turned on and the tamp head is in the home position. With controller turned on check that the Head-Up limit switch (located at the top of the air cylinder) is displaying a red light. If red light is not on, loosen bracket on limit switch and move to the up most position where light comes on, secure sensor and try to cycle again.

1) If tamp duration is too short the Head Up switch located at the top of the air cylinder will not change state causing a “Head Down Fault”. (Set duration longer)

2) Depress test button on the Tamp Valve to make sure air cylinder is functioning correctly.

3) Check the programmed state of the Head-Up switch. (See manual)